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Cancellations & Refunds
Because we are a small 3 unit family run business, we need to adhere to a Strict Cancellation Policy and will provide a 50% refund up until one week prior to arrival.
- Cleaning fees are always refunded if the reservation is canceled before check-in.
- Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
- A reservation is officially canceled when the guest alerts Shilo Farm Eco BnB via written notification through email.
- Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances.
- Applicable taxes will be retained and remitted.